Privacy statement

Privacy statement Enderun Döner

Your privacy is important to us. We only use your personal data to manage your account and to inform you about our products and services, where you have given your consent. We attach great importance to the protection, confidentiality and integrity of your personal data. We therefore comply with the provisions of the Personal Data Protection Act. In this privacy statement, we explain what personal data we collect when you use our products and services, why we need this data and how we use it.

What personal data is collected?
We need certain personal data to provide you with better services and to inform you about our products and services. For example, if you contact us via the contact form, we process the following data:

Phone number;

How do we use your personal data?
We use your personal data only for the purposes for which it was collected, and where applicable, to comply with legal obligations.
We use your personal data for the following purposes:

We will use your personal data to contact you (at your own request).

We would like to keep you informed about our products and services via e-mail, SMS or other electronic media. You have the right to unsubscribe from this information provision at any time.

We use your data to communicate with you in connection with our services via e-mail, text messages or other electronic media. For example, you will receive quotations and invoices from us and we may communicate with you to invite you to participate in customer satisfaction surveys, if necessary.

Improvement and personalisation of our products and services
We may use your personal data to improve our products and services. Understanding click behaviour, search results on our website, time visited on different pages of our website, the internet of the website you came from, for example, can help us prioritise or identify new product features.

Maintenance, development and incident management
If you experience problems with one of our products or services, we may need to process personal data, such as your name or e-mail address, to resolve the problem in question. We also process your personal data for some internal operational processes, such as when we transfer customer data to a new database.

Implementation of general business processes, internal management and management reporting
To carry out our business activities, we use your personal data for general business processes. For example, we process your data for archiving, management reporting and other administrative purposes.

With whom do we share your personal data?
We share your personal data with third parties such as municipalities, law enforcement, e-marketing. We share your data:
- To the extent necessary to carry out our business activities or enable our services.
- In cases where you have given us express permission to do so
- If we are lawfully requested to do so in the context of law enforcement, for example to investigate illegal activities;
- To enforce our agreement with you where appropriate. For example, if you have not paid your invoices, we may share your information with a collection agency;
- To enforce our rights against third parties or defend ourselves against third-party claims or allegations;
- To ensure the security, integrity and protection of our services.
Data sharing within our company takes place solely for the purpose of our business activities, our service to you and as described in this privacy statement.

Where are your personal data processed?
Your personal data will not be stored on the site, but sent to our mail from the website. Your personal data are only processed by employees of our company, are processed in a database, used for the performance of the Agreement and for public tendering from the relevant Registry.

How long do we keep your personal data?
We keep your personal data only as long as it is needed for the purposes for which it was collected or used and/or as long as required by law.
Should you wish to have your personal data deleted from us, please contact us. Following this, we will delete your personal data without undue delay, but with the exception of the information we are legally obliged to keep. For example, we are required by law to keep data such as copies of invoices for seven years.

Legal basis for data processing
We collect and process your personal data only when we have a legal basis for doing so. The following bases apply:
- The processing is necessary for the performance of your agreement;
- The processing is necessary to pursue our legitimate business interests, for example
(i) for the purpose of conducting our business activities;
(ii) for the purposes of certain forms of direct marketing and profiling;
(iii) to archive information about your account;
(iv) to detect or prevent fraud or abuse of our services; or
(v) for the purpose of securing our network and systems.
The processing is necessary to comply with a legal obligation, such as the retention obligation for administrative data or to share certain information for criminal investigations following a police order.

When you have given us explicit consent to any processing
If the processing is based on consent, you have the right to withdraw your consent at any time. In this case we will terminate the relevant processing of your data. The withdrawal of consent does not alter the lawfulness of processing based on consent before its withdrawal.

Questions and complaints
If you have any questions about how we use your personal data, you can contact contact us. If you feel that an issue has not been adequately addressed, you also have the right to lodge a complaint with the Personal Data Authority.

We reserve the right to change this privacy statement at any time. Want to know what data we hold about you our database? If so, please contact 085 877 0355.

Cookie statement
Our website uses 'cookies'. Cookies are small files that our website places on your hard disk. Among other things, these cookies provide insight into visitor numbers and surfing behaviour. We use this anonymous data to improve the website and to personalise the services offered.